All Paddleboard orders (that are going to the UK, excluding islands) will be sent by DPD.
Items ordered before 1pm will be dispatched on the same working day where possible.
Items ordered after 1pm will be dispatched the next day.
For delivery times for items that are marked as 'available for back order' in the checkout please Contact Us
UK
All orders over £30 - FREE shipping, orders under £30 fixed rate shipping - £2.50
UK Small packages will be shipped with the Royal Mail 1st Class
UK Larger orders (over 2kg or large dimensions) will be shipped with DPD on a next day trackable service
Working days exclude Saturday, Sunday and Bank Holiday Mondays, if you require a Saturday delivery please contact us.
Returned Parcel - If, in the very unlikely event the customer has ignored all tracking information on the delivery and the parcel is returned to us, the customer may be requested to pay the re-delivery fee.
UK NON VAT
All orders over £30 - FREE shipping, orders under £30 fixed rate shipping - £2.50
SUP inflatables prices include UK VAT for all sales, you’re welcome to contact us before you place your order about a VAT refund and check import duties, or alternatively place your order and choose the Europen and worldwide payment option which allows for your order to be placed without any payment details and we will contact you to discuss via email, text or a Call.
EUROPE AND WORLDWIDE
Europe and Worldwide - All orders - Prices based on location and size of order/box.
Please place your order and choose the Europen and worldwide payment option which allows for your order to be placed without any payment details and we will contact you to discuss via email, WhatsApp to confirm the final price after working out the UK Vat refund and shipping, we will also try to advise on your import tax into your country.
* For all European and international orders - you the customer are solely responsible for all additional charges to include - Customs clearance, Any Duties your country may charge, additional storage, and the use of third party courier. All paperwork and invoices are as per your order confirmation - You, the customer are responsible for ensuring these details are correct and suitable for your country. If in the unlikely event the customer chooses to refuse the order based on Duty or extra charges and the product is returned to SUP inflatables, The customer will be refunded minus shipping charges.
* Returned Parcel - If, in the very unlikely event the customer has ignored all tracking information on the delivery and the parcel is returned to us, the customer may be requested to pay the re-delivery fee or will be refunded minus shipping charges.
UK VAT Refund on all NON-UK orders, Your order total we be discussed with you, we will remove the UK Vat, work out subsidised shipping costs and then when both parties agree with will ask for payment and ship your order.
If you have any questions before placing your order please contact us with details of what you'd like to order and your shipping address.
CLICK FOR FULL SHIPPING & RETURNS INFORMATION
